Knowledge management in consultancy-involved process improvement projects: cases from Chinese SMEs
【作者】Hu, Q.,Williams, S.,Mason, R.,Found, P.
【作者单位】a Department of Business Administration, Zhejiang Institute of Administration, Hangzhou, China; b College of Human and Health Sciences, Swansea University, Swansea, United Kingdom; c Logistics and Operations Management Section, Cardiff Business School, Cardiff University, Cardiff, United Kingdom; d Business School, University of Buckingham, Buckingham, United Kingdom
【摘要】 Knowledge management is considered as an effective strategy to improve organizational performance. In its application to small and medium enterprises , resource constraints mean that exploitation of knowledge from external sources is often needed. T...